Archive for December 7th, 2006

A Tribute to Kaoru Suzuki

November 2006 showed the passing of a great man. Mr. Kaoru Suzuki was a great guy, with spunk, desire to learn new things, and a great leader. I was very sad to hear that he has left this world. He was a great manager to me at RICOH when I just came to Japan out of University. He put up with my developing Japanese years ago, and I tried to understand his interesting English. The point was he made the effort to develop his English.  I am not sure if he ever got his English straight but thanks to him my High School and University Japanese got practical applications very quickly.

He was a great man, that I would see a couple times every year that always had a great greeting (aisatsu in Japanese). He was a great role model for me and our whole team. He taught us how to do business with honor.

I’ll never forget working until mid-night on a proposal for improving a multinational bank’s operations until the last train until midnight. I put a note on his desk saying I would be coming in at 930AM the next morning. As a great Japanese boss, he acted very angry with me for coming in 30 minutes late (even though I usually came to work an hour early every day) the next morning. I’ll never forget my surprise at getting in trouble, and always wonder if he really was mad. If he was mad, it probably disappeared pretty quickly when the bank put their confidence in us to deliver the solution.

Mr. Suzuki, we will miss you! I hope that I will see you again someday.

Watch Out For Watchguard!

We installed a Watchguard firewall (Firebox) at our Tokyo offices some time back.  We were very happy with it’s speed of configuration and purchased a maintenance agreement with the box.  We decided not to renew the maintenance agreement, and started to have considerable trouble with the system.  Dropped connections to the internet were the main problems.  We had installed the exact same hardware at a customer site.  Most of our customers really become good friends as we work closely with them to make sure their technology enhanced their business opportunities.

However, the Watchguard box did the same things that our out-of-service agreement box had done.  We took a third box that was out of the extended and discovered the same trouble.  The AINEO SE conclusion was that Watchguard had built a ‘Sony Switch’ type of ‘feature’ into their system that rendered the system inconsistent once you stopped paying maintenance contracts.

 

We replaced both boxes with another firewall and haven’t had a problem since.  It is coming on two years since we have had these issues, but I would hate to see someone else experience the same troubles as it is embarrassing to recommend something only to see it cost your company and your friend’s time and money.  I hope they have fixed this by now but I would not risk it again.  Our conclusion, watch out for Watchguard!Â